Welcome to Alfa BD Agro Services Ltd ("Company"). This Refund Policy outlines the terms and conditions governing refunds for products and services purchased from our website. By making a purchase, you agree to comply with and be bound by the following refund policy. Please read this policy carefully before making a purchase. If you do not agree with this policy, please do not make a purchase.

1. Products and Services Eligible for Refund We offer refunds for products and services that are found to be defective, damaged, or not as described.Refunds may also be considered for cases where a product or service cannot be delivered as promised due to unforeseen circumstances.

2. Process for Requesting a Refund To request a refund, please contact our customer service team at refund@alfaagroltd.com You will need to provide your order details and a clear explanation of the issue prompting the refund request. We may require photographic or other evidence to support your refund request.

3. Refund Decisions We will review your refund request and notify you of our decision within a reasonable timeframe. If your refund request is approved, we will initiate the refund process. Refunds will be processed using the original payment method used for the purchase.

4. Non-Refundable Items Certain items are non-refundable, including digital products, and services that have already been provided.

5. Cancellation Policy If you wish to cancel an order before it is processed or shipped, please contact us as soon as possible. We will do our best to accommodate your request, subject to our discretion.

6. Changes to Refund Policy We reserve the right to modify or update this refund policy at any time without prior notice. Any changes to this policy will be posted on our website.

7. Contact Information For any questions or concerns regarding this refund policy, please contact our customer service team at refund@alfaagroltd.com. By making a purchase from the Alfa BD Agro Services Ltd website, you acknowledge that you have read, understood, and agreed to this refund policy. If you do not agree with this policy, please refrain from making a purchase.